FAQs

Convention FAQs

  • What is your cancellation policy

    Before March 31st 2024, registrations less than 120 days old can be cancelled and refunded in full using the web site.  Please contact us for help if needed.   Registrations more than 120 days old can be cancelled by contacting the event organizers.  Because of the advanced age of the registration, these cannot be cancelled using the web site.  Credit card and ticket service fees associated with the purchase price cannot be refunded.

    After March 31st 2024, cancellations can only be made by contacting the event organizers.  The amount refunded will be calculated to exclude credit card processing and ticket service fees, a $100 service charge, and 50% of the remainder.

    No refunds after May 1st 2024.